Archive for September, 2008

Serious problem with lost connections

Monday, September 29th, 2008

Hello,

We are experiencing a difficult problem in LeMill, where many of the internal references between objects have been lost. This means that collections may seem empty, groups may seem to lost their content they were editing and discussions about resources are separated from the resources. This issue has hit some users, some groups and some collections while others have been unaffected and because of this it has gone undetected for a while. 

At worst case, we have to rebuild all those lost links from a latest ‘safe’ backup, but we are still trying to find out when these connections disappeared and why, so it won’t happen again during the restore operation.

Please, be patient. If you seem to have to lost your collection or your group has lost resources, we are working on restoring it. We have backups. The actual objects are all there, only their connections are gone. It should be safe to create new collections and modify existing ones.

Apologies for the major incovenience, we will be reporting about our progress.

Jukka, LeMill team